Aug
18

Experiences from Chalkboard Publisher 2 – Nikhil Ravikumar from SG Events

Many publishers have worked with Chalkboard API via their mobile applications or websites. We have Nikhil Ravikumar, the creator of SG Events to share with us his experiences working with us. You can download his app via this link.

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Aug
2

Experiences from Chalkboard Publisher – 2359 Media

Here’s a video testimonial from one of our first publishers, 2359 Media with their app, SG Malls. Zhou Wenhan, the co-founder of 2359 Media speaks about his experience working as a publisher with Chalkboard. You can download their app to see Today’s Specials nearby you here.

Jul
28

Ranking Sports & Music Endorses Chalkboard

Author weisin    Category Chalkboard, Sales

Check out what one of our Singapore customers, Ranking Sports & Music, has to say about their Chalkboard experience!

Chalkboard Business – Ranking Sports & Music from Chalkboard on Vimeo.

More testimonials can be found on our Vimeo account, available here.

Enjoy!

Jul
28

Location Analytics At a Glance

Author weisin    Category Chalkboard

As Chalkboard grows, we’re seeing more and more bigger clients with multiple locations. It’s a bit of a hassle trying to keep track of each location’s analytics by navigating location page after location page. So what we’ve done today is allow merchants to export location analytics as a CSV file.

Let’s start from your dashboard (the ultimate place to go for everything you need in your account). Login, and scroll down to the Locations section:

This will show you the top 10 locations you have. At the bottom of that section, you will find a new green addition. That’s the brand new Analytics export function, brought to you by our chief engineer Chaiwat.

Clicking on that downloads a CSV file, which looks like this when opened:

You’ll be able to see the number of  impressions (that’s the number of times your Chalkboard updates have been viewed by people) and the number of clicks (how many times your updates have interested people enough for them to click and find out more).

Hopefully, this new function will shave time off your marketing evaluation and help you compare performance of locations at a glance.

Keep logging in to your dashboard to fully utilise these awesome functions we’ve provided for you, and to know about all our new additions first-hand!

Jul
27

Scheduled Downtime for Upgrade of Chalkboard Servers

Chalkboard is scheduled to upgrade our servers from 9 pm to 12 midnight, 27 July SG time today. Our services will be down at this time. We apologize for any inconvenience caused during this downtime.

Jul
27

Facebook Integration with Chalkboard

Author weisin    Category Chalkboard

Remember our Twitter feature launch last month? We’ve received feedback from retailers who want a Facebook equivalent of that, so that’s just what we’ve done!

This Facebook feature allows merchants to link up their Chalkboard dashboards with their company’s Facebook accounts, so news like an added location or today’s specials can be featured on Facebook and shared with all their fans (and friends of fans).

Kudos again to our geeks, Keerati and Anuj, for this! They’ve been committed to social sharing to help merchants improve their Chalkboard experience these couple of weeks.

Read on for how to activate and use the Facebook feature.

How to Activate:

Note: remember to first log out off any Facebook account on your computer before you start! Integration with the wrong account is regretful, and a hassle we all wish to avoid.

If you’re new to Chalkboard, you’d probably have had the option of integrating with Facebook when you signed up. If you didn’t do so then, or if you’re one of our loyal merchants who signed up with us before this has been rolled out, you should see the “Add Facebook Account” button on your dashboard, just next to the Twitter action button.

 

Click on this button:

and you should be directed to this page:

Once you’ve logged in, accept Chalkboard’s request for permission

And you’re good to go! Chalkboard can now post updates to your Facebook account on your behalf to help you spread the word.

To deactivate Facebook from your Chalkboard account, simply click on “Remove Facebook Account”, where the “Add Facebook Account” button used to be.

P.S.: Also remember to remove the Chalkboard app from your Facebook account to prevent any future unwanted posts!

Jul
16

New Location Page!

Author weisin    Category Chalkboard

We know how merchants love interacting with their loyal customers, so we’ve revamped our merchant location web pages to help increase communication with them! With these new pages, we’ve now empowered merchants to engage in two-way conversations with their best customers.

Customers access a merchant’s location’s page in the same simple way they’ve always done – by clicking on that merchant’s promotion. In addition to being able to share these promotions with their friends through Facebook, Twitter and email, customers can now ‘Like’ and forward them via their Facebook account.

Customers that love a merchant so much they want to track its every update, even when out of the vicinity, can now do so with our cool ‘Follow’ button. It will provide instant updates via email on everything that the merchant has posted on Chalkboard. Plus, it will even suggest other merchants they might like!

Customers can share the love for a merchant or offer by rating and leaving a comment via Facebook, Yahoo!, AOL or Hotmail. Comments can be posted by customers, business owners, and friends encouraging interconnections within our growing Chalkboard network.

Note: these new pages are only available on web browsers at the moment, so customers will need to access promotions via our web widget. We’ll be back soon with a mobile version of these features!

Jul
13

Publisher Update: Deprecation of Old API

Author Lichi    Category Developer

Hello Chalkboard Developers and Publishers,

Your friendly geeks at Chalkboard here. We have recently undergone major infrastructural changes to make your experience at Chalkboard better, and as part of the change, we will be shutting down the old API by 31st July, 2359hrs. This API has been deprecated since October 2010, and we have finally made the decision to pull the plug on it.

If you are still on the old API, you have another 2 weeks to migrate to the latest API.

So how do you check if you are still using the old API? If the URL your API calls has the domain that match the follow:

http://developer.chlkboard.com/promo/api/all/?lat=1.300&lng=103.86&token=123456789

you are still using the old API.

To upgrade, simply change to

http://developer.yourchalkboard.com/promo/api/all/?lat=1.300&lng=103.86&token=123456789

Put simply, the change is in the domain. All you need to do is to change ‘chlkboard’ to ‘yourchalkboard’ and your API will continue to work after July 31st.

For more information regarding Chalkboard API, feel free to visit http://chalkboard.github.com or contact us at .

Jun
29

Chalkboard Pina Colada Pre-event

Author weisin    Category Chalkboard

Here’s a peek at what we’ve been busy with today at Kuala Lumpur, Malaysia. Counting down to the event!

Jun
28

Improved Dashboard Feature: Twitter Account Integration

Author weisin    Category Chalkboard

Business owners can now integrate their Twitter account with their Chalkboard account with more ease! We are always looking to make our product more user-friendly, so we’ve rolled out an easier version of our Twitter feature. This lets businesses add their Twitter account to their Chalkboard account, so they can publish promotions directly from Twitter. Kudos to Warun, our resident geek, for this awesome improvement!

All Chalkboard promotions will now also appear on Chalkboard’s Twitter feed. You’ll see the location, a glimpse of the promotion, and a link to the entire promotion.

Read on for instructions to activate and use the Twitter feature.

How to Activate:

Step 1: Login to your Chalkboard account. Access your dashboard.

Step 2: Click the “Add Twitter Account” button. You should be navigated to Twitter’s login page.

Step 3: Login to your company’s Twitter account.


Step 4: Upon successful login, select the locations you want your Twitter account to post promotions for.

Note: Uncheck the “Protect my tweets” box in your Twitter settings to allow uninterrupted posting of promotions from your Twitter account.

 

You’re now ready to tweet promotions to customers!

How to Tweet a Promotion:

Step 1: Login to your Twitter account.

Step 2: Tweet your promotion. It’ll appear on your Twitter feed, Chalkboard’s Twitter feed, all Chalkboard-supporting apps and widgets, and your Chalkboard dashboard.

Note: Retweets, replies and mentions will not be detected as promotions.

And you’re all set!

(Don’t worry if your tweet isn’t updated on your Chalkboard dashboard instantly. Please give us 2 minutes to sync the accounts.)

To edit your Twitter locations, or to deactivate Twitter from your Chalkboard account, simply click on “Twitter Settings”, where the “Add Twitter Account” button used to be.