Browsing all articles tagged with SMBs

Chalkboard Tutorial: Update Today’s Specials with Twitter

While we have made some recent improvements to our Chalkboard dashboard, we have produced a series of videos that can help them to use our system better. In the final of our three parter series, we have produced a video to teach our small and medium business (SMB) owners how to update their today’s specials with Twitter. Our twitter integration allows the SMB owner to send out Today’s Specials via twitter, ignoring replies (@), hashtags (#) and retweets (RTs).


Re-Imagining the Chalkboard Dashboard

For a long time, the Chalkboard technology team wanted to revamp the Chalkboard dashboard. The main reason is that we have many feedback an thoughts from our customers: the small and medium business (SMB) owners. So, after two months of work across the quiet summer, we have re-imagined the Chalkboard dashboard, focus specifically on solving the common issues raised by our customers: one, a seamless dashboard that helps them to update Today’s Specials with a easy to use interface; two, an activity feed that provides simplified statistics to let them know who are viewing, visiting and contact their business locations and three, improving the management of the locations with search functions and easy to view heatmap. In this blog post, we like to take you through how the SMB owner can navigate through the new dashboard. Read More


Ranking Sports & Music Endorses Chalkboard

Author weisin    Category Chalkboard, Sales

Check out what one of our Singapore customers, Ranking Sports & Music, has to say about their Chalkboard experience!

Chalkboard Business – Ranking Sports & Music from Chalkboard on Vimeo.

More testimonials can be found on our Vimeo account, available here.



Facebook Integration with Chalkboard

Author weisin    Category Chalkboard

Remember our Twitter feature launch last month? We’ve received feedback from retailers who want a Facebook equivalent of that, so that’s just what we’ve done!

This Facebook feature allows merchants to link up their Chalkboard dashboards with their company’s Facebook accounts, so news like an added location or today’s specials can be featured on Facebook and shared with all their fans (and friends of fans).

Kudos again to our geeks, Keerati and Anuj, for this! They’ve been committed to social sharing to help merchants improve their Chalkboard experience these couple of weeks.

Read on for how to activate and use the Facebook feature.

How to Activate:

Note: remember to first log out off any Facebook account on your computer before you start! Integration with the wrong account is regretful, and a hassle we all wish to avoid.

If you’re new to Chalkboard, you’d probably have had the option of integrating with Facebook when you signed up. If you didn’t do so then, or if you’re one of our loyal merchants who signed up with us before this has been rolled out, you should see the “Add Facebook Account” button on your dashboard, just next to the Twitter action button.


Click on this button:

and you should be directed to this page:

Once you’ve logged in, accept Chalkboard’s request for permission

And you’re good to go! Chalkboard can now post updates to your Facebook account on your behalf to help you spread the word.

To deactivate Facebook from your Chalkboard account, simply click on “Remove Facebook Account”, where the “Add Facebook Account” button used to be.

P.S.: Also remember to remove the Chalkboard app from your Facebook account to prevent any future unwanted posts!


New Location Page!

Author weisin    Category Chalkboard

We know how merchants love interacting with their loyal customers, so we’ve revamped our merchant location web pages to help increase communication with them! With these new pages, we’ve now empowered merchants to engage in two-way conversations with their best customers.

Customers access a merchant’s location’s page in the same simple way they’ve always done – by clicking on that merchant’s promotion. In addition to being able to share these promotions with their friends through Facebook, Twitter and email, customers can now ‘Like’ and forward them via their Facebook account.

Customers that love a merchant so much they want to track its every update, even when out of the vicinity, can now do so with our cool ‘Follow’ button. It will provide instant updates via email on everything that the merchant has posted on Chalkboard. Plus, it will even suggest other merchants they might like!

Customers can share the love for a merchant or offer by rating and leaving a comment via Facebook, Yahoo!, AOL or Hotmail. Comments can be posted by customers, business owners, and friends encouraging interconnections within our growing Chalkboard network.

Note: these new pages are only available on web browsers at the moment, so customers will need to access promotions via our web widget. We’ll be back soon with a mobile version of these features!